Cancellation and Refund Policy
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Cancellation
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You may cancel any subscription or service purchased through CypherEdge, subject to the specific terms of that product or service.
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Cancellations must be requested via email at admin@cypheredge.in or by calling us at +91 9999598474 within 24 hours of purchase for eligibility.
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We reserve the right to deny cancellation requests if the service has already been initiated or fulfilled.
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2. Refunds
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All purchases made on or through our Services are final and non-refundable, unless otherwise stated in writing by CypherEdge.
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In rare cases of technical errors or duplicate charges, you may be eligible for a partial or full refund at our sole discretion.
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Approved refunds will be processed within 7–10 business days to the original method of payment.
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Exceptions
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Refunds are not applicable for virtual goods, in-app purchases, or downloadable content.
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Refund requests for services purchased through third-party platforms must be directed to the relevant platform.
Shipping and Delivery Policy
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Digital Products
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All our services and virtual goods are delivered digitally via our website, applications, or email.
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Once a digital product is purchased, it will be accessible through your registered CypherEdge account or delivered to your email within minutes, unless otherwise specified.
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Physical Products (if applicable)
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If we offer any physical merchandise in the future, shipping timelines, methods, and fees will be clearly outlined during checkout.
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Delivery timelines may vary based on your location, availability, and external factors such as courier delays.
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Delays and Issues
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We are not liable for delays or failures in delivery due to incorrect information provided by the user or unforeseen circumstances beyond our control.
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In case of a failed delivery or damaged item (if applicable), please contact us within 3 business days for resolution.
Contact Us Policy
We’re here to help! If you have any questions, concerns, or require assistance with our Services, please feel free to contact us:
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Email: admin@cypheredge.in
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Phone: +91 9999598474
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Business Hours: Monday to Friday, 10:00 AM – 6:00 PM IST
For faster support, kindly include relevant details such as your registered email, order ID (if applicable), and a brief description of your issue.