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Cancellation and Refund Policy

  1. Cancellation

  • You may cancel any subscription or service purchased through CypherEdge, subject to the specific terms of that product or service.

  • Cancellations must be requested via email at admin@cypheredge.in or by calling us at +91 9999598474 within 24 hours of purchase for eligibility.

  • We reserve the right to deny cancellation requests if the service has already been initiated or fulfilled.

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2. Refunds

  • All purchases made on or through our Services are final and non-refundable, unless otherwise stated in writing by CypherEdge.

  • In rare cases of technical errors or duplicate charges, you may be eligible for a partial or full refund at our sole discretion.

  • Approved refunds will be processed within 7–10 business days to the original method of payment.

 

 

  1. Exceptions

 

 

  • Refunds are not applicable for virtual goods, in-app purchases, or downloadable content.

  • Refund requests for services purchased through third-party platforms must be directed to the relevant platform.

 

 

Shipping and Delivery Policy

 

  1. Digital Products

 

 

  • All our services and virtual goods are delivered digitally via our website, applications, or email.

  • Once a digital product is purchased, it will be accessible through your registered CypherEdge account or delivered to your email within minutes, unless otherwise specified.

 

 

  1. Physical Products (if applicable)

 

 

  • If we offer any physical merchandise in the future, shipping timelines, methods, and fees will be clearly outlined during checkout.

  • Delivery timelines may vary based on your location, availability, and external factors such as courier delays.

 

 

  1. Delays and Issues

 

 

  • We are not liable for delays or failures in delivery due to incorrect information provided by the user or unforeseen circumstances beyond our control.

  • In case of a failed delivery or damaged item (if applicable), please contact us within 3 business days for resolution.

 

 

Contact Us Policy

 

We’re here to help! If you have any questions, concerns, or require assistance with our Services, please feel free to contact us:

 

  • Email: admin@cypheredge.in

  • Phone: +91 9999598474

  • Business Hours: Monday to Friday, 10:00 AM – 6:00 PM IST

 

For faster support, kindly include relevant details such as your registered email, order ID (if applicable), and a brief description of your issue.

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